Company
One-to-One Service.com, Inc., the company behind iService, has been providing enterprise customer service solutions for nearly 30 years.
Founded as Internet Service Solutions in 1997, we've spent nearly three decades refining the technology behind iService giving customer support teams the stability, automation, and modern AI tools they need to scale.
WebsitePulse independently monitors the iService production web interface.
WebsitePulse has recorded 99.99% uptime for the iService production web interface over 13 years. The monitoring record shows the production interface remained available for customer-service work.
iService runs in our dedicated private cloud, purpose-built for the platform, or in your on-premises environment when you need full control over infrastructure and data.
Independent WebsitePulse monitoring has recorded 99.99% uptime for the iService production web interface over 13 years.
The iService Help Center has product documentation, answers, and a direct route to our team.